Contact us

Order Enquiries

If your order is late, incorrect, or you're not happy with the order, please contact us directly on 01782285720.


For Payment Issues/Enquiries

If you paid online and require a refund, and you're unable to contact Neelam Valley please contact Datman LTD on 03330 165548


If you would like to go through frequently asked questions, you can visit our online Help Center



Postcode     
COLLECTION
17:00 - 23:59
DELIVERY
17:00 - 23:59
Day Collection Delivery
MON 17:00 - 23:59 17:00 - 23:59
TUE 17:00 - 23:59 17:00 - 23:59
WED 17:00 - 23:59 17:00 - 23:59
THU 17:00 - 23:59 17:00 - 23:59
FRI 17:00 - 01:00 FRI 16:45 - SAT 01:00
SAT 17:00 - 01:00 SAT 16:45 - SUN 01:00
SUN 17:00 - 23:59 SUN 16:45 - 23:59

Neelam Valley
47 Causeley Road, Bucknall
Stoke on Trent, ST2 9HJ
T: 01782285720